Introduction
Armed Response SA (“we”, “us”, “our”) operates the website armed-response.co.za. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA), 2013.
Information We Collect
Quote request form: When you submit a quote request, we collect your name, phone number, email address, suburb/area, property type, and optionally your current provider. This information is collected with your explicit consent for the purpose of connecting you with armed response providers in your area.
Contact form: When you contact us, we collect your name, email address, and message content for the purpose of responding to your enquiry.
Automatically collected: We may collect standard web analytics data including IP address, browser type, pages visited, and time on site. This data is used in aggregate to improve our service and is not used to identify individuals.
How We Use Your Information
- Quote requests: Your details are shared with armed response providers who serve your area, solely for the purpose of providing you with quotations. This is the primary purpose for which you give consent when submitting the form.
- Contact messages: Used only to respond to your enquiry.
- Analytics: Used in aggregate to understand site usage and improve our service.
Who We Share Your Information With
Quote request details are shared with armed response providers who serve your area. We do not sell, rent, or trade your personal information to any third parties for marketing purposes.
We may share information if required by law or to protect our rights.
Data Retention
Quote request data is retained for 90 days from submission. If not actioned within this period, the data is deleted. Contact form messages are retained for 12 months.
Your Rights Under POPIA
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to the processing of your personal information
- Withdraw consent previously given
To exercise any of these rights, contact us at admin@armed-response.co.za.
Cookies
This site uses essential cookies required for the website to function. If analytics or advertising cookies are active, you will be asked for consent via a cookie notice before any non-essential cookies are set.
Security
We take reasonable measures to protect your personal information, including SSL encryption for all data transmitted through our website. However, no method of internet transmission is 100% secure.
Third-Party Links
Our directory contains links to armed response provider websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact
For privacy-related queries, contact us at admin@armed-response.co.za.
Effective date: March 2026